FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q:  My shopping cart empties, what do I need to do to fix that?
A:  If a visitor has their browser security set too high, or has an interfering pop-up blocker, their shopping cart may empty when proceeding to the Check Out.  In order to place a transaction, ProStores requires that browsers have cookies be enabled.  Please enable cookies by adjusting your brower's privacy settings to MEDIUM.

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